User Guide

Welcome to the Pandemic Preparedness Planning Portal Project, or P5 User Guide!

This user-guide is a brief explanation of how to navigate the portal’s interface and how to troubleshoot problems that may arise during navigation. On the left side of each page, you will see a list of chapter headings:

Clicking on one of the chapter headings will reveal a list of subheadings to help navigate to different chapter components. These headings include: a presentation on the topic, an interactive quiz and links to references both used and important to the topic discussed. Some chapters include more than one presentation and quiz on the same topic to ensure the presentations were kept short.

To play a presentation, simply click on a presentation heading (shown above) and a new page will load with a presentation window. This window is made up of three main components:

1.     The slide window. This is where words related to a presenter’s audio form on the screen.

2.     The video window. This is where images and video related to the content plays.

3.     The audio. The volume control can be found in the lower, right of the presentation box. Before pressing the play button, we suggest ensuring the volume is turned up on your computer. It is also beneficial for the audio to be played through a set of external speakers or headphones.

4.     The last important component of each presentation is a list of each slide name along the left side of the presentation box. You can click on these titles to replay a slide you would like to hear again, or to advance in the presentation. They also allow you to see how much of the presentation you have completed and what remains ahead.

5.     The banner at the top of the presentation window has the name and topic of the presentation you have loaded on your page.

6.     There is also a very important drop down menu, which allows you to change the quality of the presentation for different Internet speeds. If you have High-Speed internet, you should be able to leave this option on 1024k. If you have dial-up, simply click on the menu and choose “still.” This will help the presentation load faster and play more smoothly. There is also a middle speed option (256k).

7.     This is an information box, which tells you how long the presentation is and how much of it you have completed.

8. Tells you whether your presentation is playing, seeking or paused. If the presentation freezes, it is helpful to look here and see what is happening.

9.     The controls under arrow 9 allow you to play, pause and navigate through the presentation.

Troubleshooting:
If the presentations are not playing on your computer:
You must have a browser with Java enabled to play the presentations on the P5 site. The latest Java updates and downloads can be found here: www.java.com/en/download/manual.jsp

If you have the latest version of Java, it sometimes helps to switch between Internet browsers. Firefox, Explorer, and Safari all work well. If you have problems with one of them, however, we suggest you attempt to use a different one to access the presentations. We have also found it beneficial to try refreshing a page if the presentation does not appear and the browser does not seem to be looking for it any longer.

If your Browser freezes, quitting the application and opening it again has also proved useful.

Sound Quality:
Due to capturing sound remotely for the majority of our presentations, the audio is not completely consistent. Audio can be heard and best enjoyed through external speakers or headphones, but it does work well through the computer’s speakers too.

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